Privacy Policy
The EU’s General Data Protection Regulation (GDPR) has applied in the UK since 25 May 2018, and is a regulation impacting data regulation. Keylink regularly reviews its data policies and practices to ensure that we comply with the regulatory framework.
Our privacy policy explains how we manage your data, how it is shared, and why it is important to us.
We only collect and use data in the normal course of running our business. We do not share your data with third parties except where necessary to fulfil your orders or send you information such as our catalogue.
WE USE YOUR DATA TO PROCESS YOUR ORDERS
This will be your name, company details, invoice address, delivery address, email address, phone number and VAT number (if outside the UK). This data is shared with our carriers (DPD) to enable them to deliver your order to you.
With your consent, Keylink/DPD will also:
(a) Use your mobile number and/or email address to enable you to manage your delivery slot.
(b) Use your email address to send you order acknowledgements, invoices and statements
We only use this data for the purpose of successfully fulfilling orders.
WE MAY USE YOUR DATA TO UPDATE YOU ABOUT PRODUCTS OR TYPES OF PRODUCTS YOU HAVE RECENTLY BOUGHT OR ORDERED, OR GENERAL KEYLINK AND INDUSTRY NEWS
This information will be sent to you by Keylink in one of the following two ways:
(i) online by message in your mailbox on the Keylink website
(ii) offline by post or with an order
In the case of online messages, with your consent we will also use your email address to send you a copy of the message by email.
HOW WE COLLECT AND MANAGE YOUR DATA
We will collect data through the Keylink website or by phone or mail.
We promise to collect, process, store and share your data safely and securely. We’ll also ensure that the other businesses we work with are just as careful with your data.
You can review and change your consent settings at any time through the ‘Consent Manager’ page in the ‘My Account’ area of the Keylink website.
Cookie Policy
Cookies are small text files that websites place on the computers and mobile devices of people who visit those websites. We use cookies to help recognise you when you visit our website and to personalise the content that you see. This includes price lists, which are adjusted to reflect any discounts that you normally receive.
The following types of cookie may be generated by a visit to our website:
Essential Cookies
These cookies are essential for the website to function. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in or filling in forms.
Non-essential Cookies
These cookies allow us to analyse your use of the site and enhance your experience. We also use them to show you personalised content. We do not use them to share any information with third parties.
By clicking on or navigating our website, you agree to allow us to collect information through essential cookies. Most web browsers can be set to disable the use of cookies, however if you do disable cookies, you will not be able to log into our website or access most of the functionality otherwise available to you. This includes placing orders or accessing the My Account area.
We never place Personally Identifiable Information in cookies.
If you would like to complain about the way your information is being used, you can contact us in the following ways:
Phone us on: 0114 245 5400
Email us: sales@keylink.org
Write to us:
Unit 1A
31 East Industrial Estate
Kingfisher Way
Dinnington
Sheffield S25 3AF
UK